PLEASE SELECT THE ERROR CODE BELOW
Instructions
Tap the error code below to begin the troubleshooting process.
If you are not able to resolve your issue or if you find an error in this troubleshooting process, please click here to contact us.
E1 - Indoor / outdoor units communication protection
-
Power off the unit and turn it back on after 5 seconds. Is the error still displaying?
- Yes
Are the wires connected as the diagram displays?
- No
Is your unit working now?
- Yes
E3 - Indoor fan speed has been out of control
-
Shut off the power supply and turn it back on after 5 seconds. Is your unit working now?
E5 - Open or short circuit of outdoor temperature sensor
E6 - Open or short circuit of room or evaporator temperature sensor
-
Are the wire connections connected properly?
- Yes
Are the IPM terminal resistance values uniform?
- No
Correct the connections. Is the unit working now?
- Yes
P0 - IPM malfunction or IGBT over-strong current protection
-
Are the wires between the module PC Board and compressor connected correctly?
- Yes
Are the IPM terminal resistance values uniform?
- No
Connect the cables correctly. Is your unit working now?
- Yes
P1 - Over voltage or too low voltage protection
-
Is the power supply properly connected?
P2 - Temperature protection of Compressor Top (except BIN414C2V31, BIN520C2V31)
-
Is the air flow system (indoor & outdoor) obstructed?
- Yes
Clear up the air inlet and outlet and/or the heat exchanger of the indoor and outdoor units. Restart unit. Is the unit working now?
- No
Turn off the power supply and turn it back on after 10 minutes. Is the unit starting normally?
- Yes